At the moment, our online shop does not offer the “United States” as a shipping destination. This is because U.S. tariff policies toward Taiwan remain unclear, and Chunghwa Post Airmail and EMS services are suspended. To ensure smooth delivery, please be sure to read this notice in full; it provides step-by-step guidance for U.S. customers on how to place orders using UPS shipping.Please note the following regulations and conditions:
1. U.S. Regulations (SB199 – if you purchase a complete airsoft gun)
- All airsoft guns must be equipped with an orange muzzle tip.
- All trademarks must be covered before shipping.
- These are mandatory requirements enforced by U.S. Customs.
2. Shipping Method
- Only UPS can be used for shipments to the U.S.
- The United States option has been disabled on our website. Please follow the special ordering process.
3. Additional Fees
- Orange tip processing fee: USD $4.00 per gun
- UPS shipping cost: calculated based on package size and weight, shown in the shopping cart during checkout
4. Duties and Taxes
- Import duties, taxes, and customs clearance fees within the U.S. are the responsibility of the buyer.
- If a return occurs due to reasons not caused by AST (e.g., refusal to pay customs duties), our store policy will apply.
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If you understand the above regulations and store policies, here is the ordering procedure for U.S. customers:
- 1. Please visit our official AST online shop
- 2. Add the desired products to your shopping cart.
- 3. At checkout, select Canada as the destination country (since “United States” is disabled).
- 4. In the remarks field, write “Ship to the United States”, along with your complete and correct U.S. shipping address.
- 5. Select UPS as the shipping method.(Orders selecting Airmail & EMS will not be accepted)
- 6. We will contact you again by email to collect the orange tip fee cost via PayPal.
- 7. After payment is confirmed, we will ship via UPS and provide you with a tracking number.
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Sincerely,
AST Taiwan / Eason H.