Important Update for U.S. Customers

Chunghwa Post has resumed EMS and International ePacket shipping services to the United States with a new Duty Prepayment Program.

To comply with the latest U.S. Customs regulations, please read the following information carefully before placing your order.

• Orders Valued at USD $800 or Less :
  For shipments with a declared merchandise value of USD $800 or below, import duties must be prepaid before shipment.
• After your order is placed, our Customer Service team will contact you during business hours and send you a PayPal Duty Payment Request.
• Duty Prepayment Amount: 15% of the merchandise value.
• Orders will only be processed and shipped after the duty payment has been completed.
• Failure to complete the duty payment may result in order delays or cancellation.
• Orders Valued Over USD $800 :
  For shipments with a declared merchandise value exceeding USD $800, import duties, taxes, and any applicable customs clearance fees will be collected by the U.S. postal service or customs authorities upon delivery, in accordance with U.S. import regulations.
• Customers are responsible for all applicable import duties, taxes, and customs clearance charges.

• EMS and International ePacket shipping services to the United States are now available again.
• Customers may select the shipping method offered during checkout based on the products purchased and the available shipping options.
• If you have any questions regarding shipping methods, customs duties, or order processing, please feel free to contact our Customer Service team before placing your order.

Thank you for your understanding and continued support.